All orders are shipped by Japan/South Korea/Thailand EMS. Please allow 5-10 business days for ground shipping. Your shipping charge will vary depending on the weight of your package. Please make sure someone will be available to sign for your package, otherwise your order may be returned to us.

For a price estimate and tracking please visit www.

If an item runs out of stock before your order is processed, a refund will be automatically issued back to your credit card or Paypal account within two to three business days. Please hold on to your gift cards or prepaid credit cards.

Please note that international rates apply to locations outside Japan/South Korea/Thailand.


Due to high volume please allow 24-48 hours to recieve shipping confirmation.

Any orders placed from these following dates will be shipped on the next working date

Japan: Golden Week Holidays on Sun, 29 April – Sat, 5 May

South Korea: Chuseok Holidays (Thanksgiving) on Sat, 29 Sep - Mon, 1 Oct

Thailand: Songkran Holidays on Fri, 13 April - Sun, 15 April

All locations: New Year Holidays on Fri, 28 Dec - Wed, Jan 2

Happy Holidays!




Please allow 2-3 weeks for delivery. Your shipping charge will vary based on weight and country of destination. Expedited shipping is not available for International orders.

Your package will be subject to customs/duties charges. EMS and aSUPERLATIVE LLP is not responsible for customs/duties charges. These costs are determined by your local customs office. aSUPERLATIVE LLP cannot determine, in advance, what these fees will be. We do try to minimize these charges by listing the ‘wholesale’ cost of your package on the commercial invoice rather than the retail value. This provides the customs agents with a true, legal value, while minimizing your costs. We cannot mark International orders as a “gift” in order to bypass or reduce any customs fees – this is an illegal practice and as an established business we will not do this. For more information on customs and duties charges, please contact your local customs office.

Please note that international rates apply to locations outside Japan/South Korea/Thailand.